jayan 9 Terms and Conditions

1.1 Applicability of Terms

jayan 9 is an online gaming and sports betting platform. These terms and conditions apply to the use of this website, mobile app, or any related service. Regardless of how a user accesses the platform — via web browser, Android APK, or iOS app — these terms apply equally.

These terms must be read together with our Privacy Policy and Responsible Gaming Guidelines, as they form part of this agreement.

1.2 Age Requirement and Eligibility

All services on jayan 9 are available only to individuals aged 21 or above. When opening an account, you must confirm that you are at least 21 years old and that participating in online gaming is lawful in the country or region where you reside.

• Opening an account on behalf of a minor is strictly prohibited.
• jayan 9 may request a national identity card or other relevant documents at any time for age verification.
• jayan 9 reserves the right to close any account opened with false information at any time and to forfeit the balance in that account.

1.3 Right to Amend Terms

jayan 9 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via a notification in their account or by email. Continuing to use the service after any changes will be considered agreement to the new terms.

2.1 One Account Policy

Each person may open only one account. If a person is found to have multiple accounts, all of them will be closed and any bonuses or winnings from those accounts will be considered void. If multiple members of the same household wish to play from the same device or network, jayan 9 support must be informed in advance.

2.2 Accuracy of Information

All information provided at registration — name, date of birth, mobile number, payment method details — must be truthful and up to date. Providing incorrect information may result in withdrawals being blocked or the account being suspended.

2.3 Account Security

It is entirely your responsibility to keep your account login details confidential. Do not share your password with anyone. If you suspect unauthorised access to your account, contact jayan 9 support immediately. jayan 9 is not responsible for any loss resulting from third-party access.

3.1 Deposit Terms

The minimum deposit amount at jayan 9 is ৳100. Accepted payment methods include bKash, Nagad, Rocket, Upay, and bank transfer. Deposits are generally credited to the account instantly. Using multiple payment accounts under the same identity is not allowed, and deposits from third-party accounts are not permitted.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 5–30 minutes. Funds will only be returned to the same payment method used for the deposit — bKash, Nagad, Rocket, Upay, or bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Withdrawals may be held if any active bonus wagering requirement has not been completed.
• Large withdrawal amounts may be delayed until identity verification is complete.
• In cases of unusual activity, jayan 9 may temporarily hold a withdrawal for investigation.

4.1 Welcome Bonus

A 200% bonus is available on the first deposit at jayan 9, up to a maximum of ৳15,000. Before withdrawing the bonus, the bonus amount must be wagered 15 times.

4.2 General Bonus Rules

• The same bonus cannot be claimed more than once on a single account.
• A bonus is only for the person in whose name the account is registered — it is not transferable.
• jayan 9 reserves the right to modify or withdraw any bonus offer, but for bonuses already claimed, the terms in effect at the time of claiming will continue to apply.
• Any attempt to collect bonuses using automated bots or other unfair methods will result in account closure.

5.1 Bet Acceptance and Cancellation

jayan 9 reserves the right to cancel any bet or round due to a technical error, incorrect data from a data provider, or any other unavoidable reason. In such cases, the stake for that bet will be returned to the user's account.

5.2 System Errors and Display Issues

If incorrect odds, incorrect payouts, or an obvious technical error appear in any game or betting market, jayan 9 may correct it. Any winnings obtained by taking advantage of such errors will be considered void.

5.3 Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure if identified:

• Bonus arbitrage or any activity intended to abuse bonuses
• Use of automated software, bots, or scripts
• Placing bets in collusion with other players
• Intentionally exploiting any vulnerability in the platform
• Using the platform for money laundering or any illegal purpose

6.1 VIP Tiers and Cashback

jayan 9's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is provided at each tier, based on the net loss for the week (total losses minus total winnings).

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

6.2 Right to Modify VIP Benefits

jayan 9 reserves the right to review and change VIP program benefits, cashback rates, and tier upgrade conditions at any time. Efforts will be made to notify affected members in advance of any changes.

7.1 Liability for Service Interruptions

jayan 9 is not liable for any period during which the service is temporarily unavailable due to internet disconnection, server maintenance, issues with third-party game providers, or any other unavoidable reason. However, in such situations, efforts will be made to provide a fair resolution to affected users.

7.2 Third-Party Links and Software

Content from various game studios (Pragmatic Play, PG Soft, JILI, Evolution, Spribe, etc.) is provided on the jayan 9 platform. The operation and RTP of these third-party games are governed by their own respective rules, and jayan 9 carries limited responsibility for any matters related to them.

8.1 How to Submit a Complaint

If you have an objection regarding any transaction or game result, contact jayan 9's 24/7 live chat first. Providing a detailed description of the issue, screenshots, and the relevant date and time will help reach a faster resolution. Our team will inform you of an appropriate timeframe for resolution based on the complexity of the matter.

For general questions or issues, see our detailed FAQ section — answers to many common questions can be found there.

8.2 Final Decision

In resolving disputes, jayan 9's technical logs and records will be treated as the final evidence. After hearing all parties, the decision of our team will be considered final.

9.1 Use of Personal Information

jayan 9 collects, stores, and uses users' personal information solely for the purpose of providing the service. Personal information is not sold or transferred to third parties. Read our Privacy Policy for details on how information is used.

9.2 Cookies and Tracking

This platform uses cookies to improve service quality and provide a personalised experience. By browsing the website, you are considered to have consented to the use of cookies. Cookies can be managed through browser settings, though doing so may limit certain services.

10.1 Commitment to Informed Play

jayan 9 believes that gaming is entertainment — not a source of income. We encourage users to play within their own limits. Support can be contacted to set deposit limits, take a temporary break, or request permanent self-exclusion.

Read our Responsible Gaming Guidelines in detail to keep your gaming habits in check. Follow the 21+ age rule and seek the necessary help if you feel you have a problem.